Postal Regulation in the Age of Ecommerce

This training program addresses the regulatory framework of postal services in Latin America, emphasizing the transformation required to adapt to the digital economy and the rise of ecommerce. It guides stakeholders through awareness, policy drafting, market access, rights, obligations, and enforcement mechanisms.

Course Modules

• Module 1: Regulatory situation of the postal sector in Latin America
• Module 2: Raising awareness among authorities to update postal regulations
• Module 3: Key considerations before drafting postal legislation
• Module 4: Aspects to include in the postal law
• Module 5: Classification of postal services
• Module 6: Market access
• Module 7: Postal service provision framework
• Module 8: Network interconnection and infrastructure sharing
• Module 9: Inspection and intervention of postal shipments
• Module 10: Rights and obligations of postal users
• Module 11: Complaints handling and right to compensation
• Module 12: Regulatory framework: infractions and sanctions